Booking Now

Open to all programme

The Rebuilding Heritage programme provides free resources and webinars.

Current events:

In our next series ‘Survival to Sustainability’ we are thinking about the future for the heritage sector. Whilst the Covid-19 pandemic has raised many challenges, it has also created space for us to experiment with new and different ways of working and to think more deeply about what it is we do and why. To return to ‘business as usual’ would be to miss the opportunity to change for the better. In this series we will look at the positive changes we can embrace that will help the sector to move forwards.

This series will run through May to July 2021 and new events will continue to be added.

Image: Mikel Parera


Managing Hybrid Teams

Thursday 13 May, 2pm – 3.30pm

Creative United present a webinar with business consultant Andrew Evans who will unpack the challenges and benefits of managing teams who work remotely or in a site-based and home-based hybrid.

Image: Brendan Church


Managing Organisational Change

Thursday 24 June, 2pm – 3.30pm

Creative United present a webinar with business consultant Ellen O’Hara who will share tools and techniques for taking a more dynamic approach to organisational change.

Image: Tim Mossholder


Wellbeing Gym 2

Monday 5 July, 5pm – 6.30pm

Back by popular demand! Wellbeing and Resilience coach Steve Wood will be taking us through some more practical exercises to improve our wellbeing.

Previous events:

In our ‘Ways Out of Crisis’ webinar series we looked at how to undertake planning activity during periods of uncertainty, exploring approaches that can be applied within organisational governance, business planning, fundraising and communications. All of the webinars have been recorded – you can access the ‘Ways Out of Crisis’ resources here.

In our ‘Finding Time’ webinar series we looked at wellbeing, motivation, and inclusivity, ensuring we recognise these as not just ‘nice to have’ but ‘necessary to have’ and reviewing tools to help to implement good working practices in these areas. All of the webinars have been recorded – you can access the ‘Finding Time’ resources here.

By application support

The Rebuilding Heritage programme is providing free 121 and group support for organisations and individuals in the heritage sector. This support is open to organisations (including voluntary organisations) and to individuals, for example: sole traders/freelancers and those running a limited business.

This is a UK-wide programme covering England, Wales, Scotland, and Northern Ireland.

Application dates for upcoming rounds:

  • Round 5 (to receive support Jul-Aug) will open Thursday 13 May 2021. Deadline: 11pm, Tuesday 1 June 2021.
  • Round 6 (to receive support Sept-Oct) will open Thursday 8 July 2021. Deadline: 11pm, Tuesday 27 July 2021.

Application to the programme is by our online questionnaire, which should take around 30 minutes to complete – you can apply for one, some or all types of support. The Rebuilding Heritage team will use the application questionnaire to assess support needs and match organisations and individuals to the right type of support.

Not sure how you can use our support?
View a list of suggestions:

Not sure what to put in the application?
View the questions:

Successful applicants will be contacted within a week of the application deadline, support sessions will take place remotely (via video call or phone call).

Please note: the types of support on offer will change across rounds, the information below details the support that will be available in Round 5.

Find out more

If you would like to know more about the support on offer, who it is for, and how to apply, please register to attend one of our 30 minute ‘Intro to…’ sessions to hear directly from the Rebuilding Heritage team. In these sessions you will also have the opportunity to ask any questions you may have about the programme.

Intro to…. Rebuilding Heritage

Wednesday 5 May, Online, 9.30am – 10am

Wednesday 12 May, Online, 9.30am – 10am

Wednesday 19 May, Online, 9.30am – 10am

121 support in Round 5

121 business support from Creative United

Please note: the last opportunity to apply for business support will be in Round 5, it will not be available in Round 6

In a series of up to four 2-hour 121 business support sessions Creative United will provide dedicated support from a business advisor to help you draw up plans to move forwards from the current crisis. This support is bespoke and can be tailored to heritage businesses and organisations of all scales and remits. You will be paired with an advisor who will best fit your needs, challenges and goals, and will work with them on business planning activity that is appropriate to your situation. The advisor will help you to improve your skills and confidence, and could also provide advice on specific issues including planning cashflows for sustainability and planning the development of services or products.

121 communications strategy support from Media Trust

Through this dedicated support package, Media Trust will work with you to assess the strengths and weakness of your current communications activity and to develop an action plan that will enable you to build on your current capacity and resources. In an initial strategy planning session, an expert communications consultant will help you to review your target audiences, messaging, language, and key communication channels and will guide you through the development of your strategy. You will work together to define specific communications objectives, identify areas of weakness, and determine the actions that can be taken to address them and you will receive support in implementation through a second follow up session to review progress.

121 fundraising consultancy from the Chartered Institute of Fundraising

In a one hour session you will be able to explore a specific challenge that you or your organisation are currently facing. An expert from the Chartered Institute of Fundraising will provide you with tailored advice in response to the challenge you have raised. The experts have experience of working with a range of organisations from local charities, to new start up organisations through to well know national names. The topic of your focused discussion can range from fundraising strategy to front-line delivery..

121 legal assistance 

This support is no longer available. If you have any specific legal issues you can contact the Rebuilding Heritage team at
You may also wish to consider joining the Heritage Alliance, whose members have access to free legal advice from Bates Wells. Find out more about Heritage Alliance membership here.

Group training on offer in Round 5

Rebuilding Leadership training in groups with Clore Leadership

One individual, in a leadership or senior management position, from your organisation or business will take part in two half day training sessions exploring what it means to be a leader in uncertain and changeable times. Clore Leadership Associate Emma Haughton will lead online training sessions which look at the mindsets of leaders and how these need to adapt to navigate challenging circumstances. In these sessions you will be part of group of heritage professionals in positions of responsibility (including within voluntary organisations) who will work together to explore leadership skills and strategies. These sessions will help you to find courage, resilience and capabilities to lead through and beyond the challenges of 2020 and will provide opportunities for discussion and knowledge sharing.

The training for this round will be two half-day sessions on the mornings of 6 & 13 July.

Managing Wellbeing training in groups with Steve Wood

One individual, with line management responsibility in your organisation or business (this could include volunteer management), will take part in two sessions exploring ways of managing wellbeing. Organisational wellbeing starts with individual wellbeing. In these sessions Steve Wood, an expert in organisational improvement, will guide you in how to implement Wellness Action Planning (WAP) in your organisation and support those you manage during these incredibly challenging times. You will work alongside other heritage professionals to identify ways to develop and agree WAPs, set goals, recognise achievements and plan personal development.

The training for this round will be two 2-hour sessions on the afternoons of 7 & 21 July.

Financial Literacy training in groups with Creative United

One individual, who has responsibility for organisational finances, will be able to participate in an online group training session explaining financial management processes. Through this training you will look at the practicalities involved with day to day budget management, learn how to create and use cashflow templates, and review approaches to financial risk management. This session is designed to help you to gain control over your budgets and to increase your confidence in understanding your organisation’s financial position.

The training for this round will take place on 26 August, between 10am-12pm.

Digital Marketing for Heritage Freelancers with Media Trust

This half day course for heritage freelancers is designed to give you a space to explore the challenges that have arisen as a result of the COVID-19 pandemic and develop your existing marketing skills in the context of this environment. Within this session you will learn how to market yourself beyond your existing networks and word-of-mouth approaches, and consider how to expand your audiences and engage new clients. Whilst there is no easy solution to the challenges that have arisen over the past year, the training will provide an opportunity to come together with others to discuss the issues and to work with expert trainer, Kirsty Marrins, to explore communications techniques that may help to address these.

The training for this round will take place on 8 July, between 9.30am-12.30pm.

Inclusion in the Workplace training in groups with DCN and EMBED

This support is no longer available. If you are interested in finding out more about inclusive working practices you can watch the recordings of our webinars:

Inclusivity at Work: watch the video here
Tools for Workplace Inclusion: watch the video here

You can also find out more at

Sign up to our mailing list

If you would like to receive updates on the Rebuilding Heritage programme, please sign up for our mailing list